To ensure the safety and quality of our products, we do not accept returns.
If you receive a wrong item, you may keep it as a token of our apology and we will send you the correct one.
If you receive an incomplete order, we can send you the missing item or you may request for a refund in the form of store credit.
If you receive a damaged item, please take a photo and send it to hello@urbangreensmarket.com. We will send you a replacement item or you can request for a refund in the form of store credit.